This innovative Advanced Executive PA Development programme is designed to further develop participant’s existing experience and skills – enabling them to make an invaluable contribution to their team’s performance.

What will I learn

This one day course will help participants to improve and live up to their potential in the following areas:

• Develop their persuasion, influencing and negotiating skills
• Generate options for problem solving and use creative decision making skills
• Make and communicate decisions clearly and handle concerns and objections
• Improve their self-confidence

Key Topic Areas

The course will look at the following areas in more detail:

• Personality Profiles and Self-Awareness – recognising ours and other’s personality, strengths and weaknesses
• Communication Excellence – Persuading, Influencing and Negotiating
• Handling concerns and resistance – why people resist and object
• Creative Problem Solving and Decision Making Techniques
• ‘Personal Branding’